Assistenza giocatori

Aiuto per The Helios Accord

Risoluzione dei problemi, segnalazioni utili e assistenza corretta per gli acquisti.

Ultimo aggiornamento: 28 luglio 2026

01

Start with these checks

The Helios Accord is still in development, so public builds, minimum requirements, and known-issue notes may change before release.

  • Confirm that Windows and your graphics driver are up to date.
  • Restart Steam, verify the installed game files, and remove launch-option overrides.
  • If the issue began after an update, include the build number shown in the game menu.
02

Report a game issue

A useful report includes what you expected, what happened, steps that reproduce it, your Windows version, and the game build number. Screenshots or a short recording help when the problem is visual.

Public support and reporting channels will be listed on the Steam store page as they become available. Do not send passwords, payment details, or other sensitive personal information in a report.

Open The Helios Accord on Steam
03

Purchases, refunds, and Steam accounts

Steam processes purchases, refunds, downloads, and Steam account access. Use Steam Support for those requests; ZOA LLC cannot view or change your Steam account or payment method.

Visit Steam Support
04

Languages and accessibility

The website follows the game’s language roster: English, Russian, Simplified Chinese, Japanese, German, French, Spanish, Italian, Korean, Arabic, and Brazilian Portuguese. Untranslated or controlling legal text may fall back to English.

For current site accessibility information and known limitations, read the accessibility page.

Read the accessibility statement